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Quickstart Guide: POS Time Tracker

POS Time Tracker helps your staff clock in/out and record breaks directly in Shopify POS, while managers review activity and run payroll reports in Shopify Admin.

Written by Phillip Araujo

BEFORE YOU START

  • Staff exist in Shopify staff settings (Shopify Admin). POS Time Tracker uses Shopify staff as the source of truth.

  • If you are installing for the first time, your account may need permission to approve app charges in Shopify.

STEP 1: INSTALL POS TIME TRACKER AND START THE TRIAL

  1. In Shopify Admin, go to Apps and install POS Time Tracker.

  2. Open POS Time Tracker in Shopify Admin.

  3. Review the trial terms, then click Start 7-day free trial.

  4. Complete Shopify’s subscription approval for the monthly Starter plan.

  5. Return to POS Time Tracker and confirm the Dashboard loads.

The Starter trial is $0 today. After 7 days, it is $15/month unless you cancel. Shopify handles the subscription approval.

If you see an access/permission error, ask a store admin to grant you permission to approve app charges in Shopify.

STEP 2: ADD THE POS SMART TILE (SHOPIFY POS)

POS Time Tracker runs inside Shopify POS using a Smart Grid tile.

On each device that should track time:

  1. Open the Shopify POS app.

  2. Go to the Home screen (Smart Grid).

  3. Click "Add tile"

  4. Add the POS Time Tracker clock extension smart tile.

Tip: You can also add the tile remotely to multiple devices using Shopify’s Smart Grid editor.

STEP 3: CLOCK IN, CLOCK OUT, AND BREAKS

Once the tile is added:

  1. Tap the POS Time Tracker tile.

  2. Use the modal to:

    1. Clock in

    2. Clock out

    3. Start a break

    4. End a break

Breaks are recorded as their own events and are excluded from "Hours Worked" in reports.

If a new staff member’s first clock-in shows “No active subscription found. Please update your billing information.”, ask a store admin to open POS Time Tracker in Shopify Admin, click Start 7-day free trial, and complete Shopify’s subscription approval. Then reopen POS Time Tracker in Shopify POS and try again.

STEP 4: VERIFY STAFF, LOCATIONS, AND TIME SETTINGS IN SHOPIFY ADMIN

Open POS Time Tracker in Shopify Admin and review these areas:

Staff

  • Staff shows Shopify staff members and their most recent clock status.

  • Use the Staff list for:

    • Searching staff

    • Updating hourly rates (per staff member)

    • Reviewing shift history (per staff member)

    • Creating/editing shifts manually (if needed)

Important: Staff management (creating/removing staff) happens in Shopify, not inside POS Time Tracker.

Locations

  • Locations shows your Shopify POS locations for reporting.

  • Locations are synced from Shopify. If your store is brand new and you do not see anything yet, have a staff member clock in once from a POS device.

Settings

  • In Settings, you can configure:

    • Preferred time zone (or use the browser's time zone)

    • Date format used in reports

    • Week starts on (Sunday or Monday)

    • Weekly overtime threshold (optional)

  • Enterprise-only settings:

    • ADP Workforce Now export configuration

    • API key generation for API access

STEP 5: RUN REPORTS

Go to Reports to view and export:

  • Daily Summary: daily work hours, weekly overtime (if enabled), total pay (uses hourly rates)

  • Staff Activity: a timeline list of clock events (clock in/out, break start/end)

  • Shift Summary: shift-level breakdown including break duration and total hours

Exports:

  • All reports support CSV export.

  • If you are on the Enterprise plan and have configured ADP settings, Daily Summary also offers an ADP Export option.

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