BEFORE YOU START
Open your store’s Staff Portal link in a browser. A manager can copy this link from POS Time Tracker > Schedule > Copy > Copy Staff Portal Link.
If prompted, enter the email address on your Shopify staff account, select Continue, and use the newest magic link sent to your email.
Staff do not need Shopify Admin access. Invited users and collaborators are not supported for Staff Portal login.
OPEN CLOCK ACTIVITY
Sign in to the Staff Portal.
Select Clock activity.
The portal only shows your own clock activity.
CHOOSE A WEEK
Use the left and right arrow buttons to move one week at a time.
Select the displayed date range to choose a week from the calendar.
Weeks begin on the day configured in POS Time Tracker under Settings > Week starts on.
REVIEW THE WEEK SUMMARY
Week summary shows:
Worked: total clocked time after recorded breaks are removed.
Breaks: total recorded break time.
Regular and Overtime: shown when your store has a weekly overtime threshold configured.
REVIEW A SHIFT TIMELINE
Each shift shows its date, clock-in and clock-out range, worked time, break time, and clock-in location. Open shifts are marked In progress or On break, and their totals continue updating.
Select a shift to expand its Timeline. The timeline shows:
Clocked in and Clocked out
Break started and Back from break
Work or Break duration between events
The clock-out location when it is different from the clock-in location
DATE, TIME, AND TIMEZONE
Dates and times use your store’s POS Time Tracker date format.
Clock activity uses the store preferred timezone. If the store uses Use Browser Timezone, the page uses your browser timezone.
TROUBLESHOOTING
I see No clock activity
The selected week has no shifts that started during that week. Use the arrows or date-range button to choose another week.
A punch or total looks incorrect
Contact your manager. Clock activity is view-only, and a manager can correct time entries in Shopify Admin.