Deactivating a staff member will permanently delete all of their clock entries. This action also removes them from your subscription staff limit. Please note that once you deactivate a staff member, this change cannot be undone.
Before You Begin
Access Requirements: Only users with Shopify Admin access can deactivate a staff member
Staff Status: Only staff members with an active status can be deactivated.
Irreversible Action: Deactivation is permanent. All clock entries and associated data will be lost.
Step-by-Step Instructions
Log in to the POS Time Tracker App
Open the POS Time Tracker app from within your Shopify Admin.
Navigate to the "Staff" Section
Locate and select the “Staff” section. This area displays a list of all your employees.
Select the Staff Member
Identify and click on the staff member you wish to deactivate.
Review their details to ensure you are removing the correct person.
Deactivate the Staff Member
Click the "Deactivate Staff" button located in the top right corner of the screen.
Confirm your selection when prompted to complete the deactivation process.
