ADD A NEW LOCATION (IN SHOPIFY)
In Shopify Admin, go to Settings > Locations.
Create a new location (or make sure the location is Active).
EDIT A LOCATION NAME OR TIMEZONE (IN POS TIME TRACKER)
You can rename a location and optionally set a timezone override inside POS Time Tracker.
In POS Time Tracker (Shopify Admin), go to Locations.
Click the Location ID to open Location Settings.
Update:
Location Name: shown in future reports and in the POS experience
Timezone Override (optional): used for scheduling and portal shift times for that location
WHY TIMEZONE OVERRIDE MATTERS
The location timezone override controls how the schedule week is calculated and how shift times are displayed for that location.
If no timezone override is set, POS Time Tracker falls back to your store’s preferred time zone (Settings) or UTC.
TROUBLESHOOTING: I DON’T SEE MY LOCATION
Try these in order:
Confirm the location exists and is active in Shopify Admin (Settings > Locations).
Open POS Time Tracker in Shopify Admin and refresh the Locations page.
If your shop is brand new, have a staff member clock in once from Shopify POS, then check Locations again.
If it still does not appear, contact support with your shop domain and the location name/ID from Shopify.