How Staff Limits Work
A “staff member” refers to any employee who uses POS Time Tracker for time tracking and/or scheduling.
Your subscription is based on the number of active staff members:
Active staff: Staff members who have at least one clock-in entry, have been scheduled for at least one shift, or have been assigned a schedule location. These employees count toward your subscription limit.
Inactive staff: Staff members with no clock entries, no scheduled shifts, and no schedule locations assigned. These employees do not count toward your subscription limit.
Managing Your Staff Limit
If you reach your plan’s staff limit, you can:
Delete a staff member from the app: Open the staff member’s page in POS Time Tracker (the staff details page) and delete/remove them. This removes them from your active count.
Upgrade your plan: Move to a higher tier plan to increase your active staff limit.
Note: Deleting a staff member permanently removes them and deletes their clock-in and scheduling data.
Understanding Locations
A "location" in POS Time Tracker matches your Shopify POS locations. Our app allows unlimited locations across all plans, meaning you can manage staff clock-ins and clock-outs across multiple stores without additional fees or limits.
Plan Comparison
Here's a clear breakdown of each plan we offer:
Starter – $15/month (7-Day Free Trial) or $165/year
Staff Limit: Up to 5 active staff members
Unlimited Locations
Staff Activity Tracking
Payroll Reporting
Scheduling
Live Support Chat
Ideal for small businesses or teams just starting out.
Plus – $25/month or $275/year
Staff Limit: Up to 10 active staff members
All Starter plan features included
Perfect for growing businesses needing to manage more staff.
Pro – $40/month or $440/year
Staff Limit: Up to 30 active staff members
All Plus plan features included
Best suited for larger retail teams with increased staff-tracking needs.
Enterprise – $40/month base fee + $1/month per active staff member
Staff Limit: Unlimited (charged per active staff member)
All Pro plan features included
Priority Live Support Chat
API Access
Workforce Now Report Export
Great for enterprises or businesses requiring extensive customization, priority support, and integration capabilities.
Looking to cancel your subscription? Simply uninstall POS Time Tracker and your subscription will automatically cancel.
Need further assistance choosing a plan or managing your subscription? Feel free to reach out via our live chat, directly within the app!