How Staff Limits Work
A "staff member" refers to any employee who actively tracks their hours by clocking in and out through POS Time Tracker. Your subscription's cost depends on the number of active staff members:
Active Staff: Staff members who have at least one clock-in entry. These employees count toward your subscription limit.
Inactive Staff: Staff without any clock entries. These members do not count toward your subscription limit.
Managing Your Staff Limit
If you reach your plan's staff limit, you can:
Deactivate Staff: Permanently remove a staff member from your active count, which also deletes their clock-in data.
Upgrade Your Plan: Move to a higher tier plan to increase your active staff limit.
Understanding Locations
A "location" in POS Time Tracker matches your Shopify POS locations. Our app allows unlimited locations across all plans, meaning you can manage staff clock-ins and clock-outs across multiple stores without additional fees or limits.
Plan Comparison
Here's a clear breakdown of each plan we offer:
Starter – $10/month (7-Day Free Trial)
Staff Limit: Up to 5 active staff members
Unlimited Locations
Staff Activity Tracking
Payroll Reporting
Staff Management Tools
Live Support Chat
Ideal for small businesses or teams just starting out.
Plus – $20/month
Staff Limit: Up to 10 active staff members
All Starter plan features included
Perfect for growing businesses needing to manage more staff.
Pro – $30/month
Staff Limit: Up to 30 active staff members
All Plus plan features included
Best suited for larger retail teams with increased staff-tracking needs.
Custom – $30/month + $1 per additional staff member
Staff Limit: Unlimited (charged per active staff member)
All Pro plan features included
Priority Live Support Chat
API Access
Great for enterprises or businesses requiring extensive customization, priority support, and integration capabilities.
Need further assistance choosing a plan or managing your subscription? Feel free to reach out via our live chat, directly within the app!